Office of the Chairman | Hon. Agnes Vicenta S. Torres-Devanadera
| avstdevanaderaerc.gov.ph
| (02) 8689-5331 (02) 8689-5360 (02) 8633-4556 (02) 8683-0282 (02) 8689-5362 (02) 8689-5318 (02) 8631-5997 (Tel/ Fax) |
Office of the Commissioners | Catherine P. Maceda | cpmacedaerc.gov.ph | (02) 8689-5361 (02) 8689-5316 (02) 8631-5829 (Tel/Fax) |
| Atty. Alexis M. Lumbatan | amlumbatanerc.gov.ph | (02) 8689-5364 (02) 8631-7287 |
| Atty. Floresinda G. Baldo-Digal | fgbaldoerc.gov.ph fbdigalerc.gov.ph | (02) 8638-4955 (Tel/Fax) (02) 8689-5363 (02) 8689-5320 |
| Marko Romeo L. Fuentes
| mrlfuenteserc.gov.ph | (02) 8689-5365 (02) 8631-5879 (Tel/Fax) |
Office of the Executive Director | Atty. Floresinda G. Baldo-Digal | fgbaldoerc.gov.ph fbdigalerc.gov.ph | (02) 8634-8641
|
Office of the General Counsel and Secretariat
Central Records Division | Atty. Heiddi Venecia R. Barrozo
Vacant | hvrbarrozoerc.gov.ph
docketerc.ph recordserc.ph
| (02) 8689-5346
|
Financial and Administrative Service | Sharon O. Montañer | somontanererc.gov.ph | 02) 8689-5324
|
Accounting Division | Josephine R. Aldeza
| jraldezaerc.gov.ph | (02) 8638-4519
|
Budget Division | Zierla Marie S. Ranay | zmsranayerc.gov.ph
| (02) 8635-6884 |
General Services Division
Cashier Section
| Cherry Lynn S. Gonzales
Eleanor K. Corpuz
| csgonzaleserc.gov.ph supplieserc.gov.ph
cashiererc.ph | (02) 8706-5259 (Tel/Fax) |
Human Resource Management Division | Atty. Gloria S. Tirado
| gstiradoerc.ph recruitmenterc.gov.ph | (02) 8689-5379
|
Legal Service | Atty. Maria Corazon C. Gines
| mccgineserc.gov.ph legalerc.gov.ph
| (02) 8638-4517 (02) 8689-5373 (02) 8689-5326 |
Legal Division for Compliance Cases | Atty. Leila Grace A. San Pedro
| lgasanpedroerc.gov.ph
|
|
Legal Division for Non Rates Cases | Vacant |
| (02) 8689-5325 |
Legal Division for Rates Cases | Vacant |
|
|
Planning and Public Information Service | Ellen C. Ebcas
| ecebcaserc.gov.ph
| (02) 8631-5816 (02) 8631-5818 |
Information and Data Management Division | Dr. August Anthony N. Balute Â
| aanbaluteerc.gov.ph
e-registryerc.ph | (02) 8689-5343 (02) 8631-5816
|
Management Information System Division | Teofilo G. Arbalate | tgarbalateerc.gov.ph
| (02) 8689-5344 (02) 8631-5818
|
Planning Division | Vacant |
| (02) 8689-5342 |
Public Information Division | Vacant | infoerc.ph infoerc.gov.ph | (02) 8689-5343 |
Regulatory Operations Service | Engr. Legario L. Galang
| regulatoryerc.gov.ph llgalang@erc.gov.ph roserc.ph prefilingerc.ph
| (02) 8634-8641
|
Investigation Enforcement Division for Adjudication | Atty. Belsie C. Sy
| bcsyerc.gov.ph
|
|
Investigation Enforcement Division for Distribution Utilities | Engr. Nelson G. Canlas
| ngcanlaserc.gov.ph | (02) 8689-5348
|
Investigation Enforcement Division for Generation Companies | Leila O. Cirio
| locirioerc.gov.ph | (02) 8689-5350 |
Standards Division | Engr. Legario L. Galang, Jr. | llgalangerc.gov.ph standardserc.gov.ph | (02) 8689-5311 (02) 8689-5357 (02) 8689-5358 |
Tariffs and Rates Division | Engr. Alvin Jones M. Ortega | tariffserc.gov.ph | (02) 8689-5353 (02) 8689-5354
|
Market Operations Service | Sharon O. Montañer
| somontanererc.gov.ph | (02) 8689-5390 (02) 8633-3253 |
Contestable Market Division | Leticia N. Mendoza | contestableerc.ph lnmendozaerc.gov.ph
| (02) 8689-5393
|
Licensing Market Monitoring Division | Atty. Marina C. Bugayong | mcbugayongerc.gov.ph licensingerc.ph | (02) 8689-5391 (02) 8633-3253
|
Renewable Energy Division | Engr. Jayson G. Corpuz
| jgcorpuzerc.gov.ph
| (02) 8689-5324 |
Spot Market Division | Judith L. Mangosing
| spotmarketerc.gov.ph jlmangosingerc.gov.ph
| (02) 8689-5392
|
Consumer Affairs Service | Atty. Gregorio L. Ofalsa
Concerns with regard to high billing or wherein a consumer's recent bill is double or triple the amount of their previous billing/s
Concerns with regard to billing wherein a previous payment was not reflected in the current billing issued
Concerns arising from DU charges or issued billing despite the non-occupancy of the consumer's service address
Concerns arising from billing issues wherein the consumer has not yet received a billing, or is requesting for a billing based on actual meter reading
Concerns arising from Service Irregularity or alleged violations of R.A. No. 7832 or the Anti-Pilferage of Electricity and Theft of Electric Transmission Lines / Materials Act of 1994 and any other concerns with regards to DUs and their service - e.g. technical issues such as power outages, line repairs etc
| glofalsaerc.ph glofalsaerc.gov.ph consumererc.gov.ph consumererc.ph
cas1@erc.ph
cas2@erc.ph
cas3@erc.ph
cas4@erc.ph
cas5@erc.ph
| (02) 8689-5338 (02) 8687-5577
|
Consumer Service Division | Ricci Grace M. Garcia
| rgmgarciaerc.ph rgmgarcgiaerc.gov.ph
|
|
Meter Division | Vacant | meterlaberc.ph | (02) 8689-5389 (02) 8687-5577
|
Mindanao Area Operations Division | Atty. Gregorio L. Ofalsa
| maoderc.gov.ph
| (082) 227-2035 (082) 224-1575
|
Visayas Area Operations Division
| Atty. Joel Y. Bontuyan | jybontuyanerc.gov.ph | (0916-1371096) - Globe
|