Consumer
Services
Promotion of Consumer Interests. The ERC shall handle consumer complaints and ensure the adequate promotion of consumer interests. (Sec. 41, RA 9136)
Know
your rights and obligations as electricity consumer, read the new
Magna Carta for Electricity Consumers
| CONTACT
INFORMATION |
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| Consumer
Affairs Service, ERC Hotlines: (02) 687-5544 Email: consumer@erc.gov.ph ERC PABX Trunkline: (02) 914-5000 Local 149 |
TextERC
You
may now send any energy-related question, complaint or report to
ERC via text messaging. Key in ERC<space><message>
and send to 2920 (for Globe & Smart subscribers
only) |
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| SCHEDULES |