Consumer Services

Promotion of Consumer Interests. The ERC shall handle consumer complaints and ensure the adequate promotion of consumer interests. (Sec. 41, RA 9136)

Magna Carta for Residential Electricity Consumers

Know your rights and obligations as electricity consumer, read the new Magna Carta for Electricity Consumers

METER INSPECTION

Date

Place of Assignment

Meter Inspection Procedure
1. General Operating Procedures on Meter Testing, Calibration and Sealing
- Consumer's Request
- Distribution Utility's Request
- Dealer's Request
- Others (such as TRANSCO, IPPs, etc.)

2. Laboratory Fees of the Schedule of ERC Fees and Charges