Republic of the Philippines

ENERGY REGULATORY COMMISSION

A world class and independent electric power industry regulator that equitably promotes and protects the interests of consumers and other stakeholders, to enable the delivery of long-term benefits that contribute to sustained economic growth and an improved quality of life.



Promulgated Rules, Decisions and Orders



Decision, ERC Case No. 2012-066 CC, Marlon Castañeda, complainant Versus Manila Electric Company (MERALCO) Respondent
Date Docketed:2/24/2017
Published: 2/24/2017



Decision, ERC Case No. 2009-283 CC, Rosita A. Jade (deceased) Substituted by her Daughter, Atty. Thelma A. Jader – Manalo, Complainant Versus Manila Electric Company (MERALCO) respondent
Date Docketed:1/30/2017
Published: 1/30/2017



Decision, ERC Case No. 2012-020 CC, Mega Asia Bottling Corporation , complainant versus San Fernando Electric Light and Power Company, Inc. (SFELAPCO), Fe Barona and Jose T. Lazatin, respondents
Date Docketed:1/30/2017
Published: 1/30/2017



Decision, ERC Case No. 2010-196 CC, Eleodoro T. Floresca / Elenita C. Floresca, Complainants Versus Manila Electric Company (MERALCO) respondent
Date Docketed:1/25/2017
Published: 1/25/2017



Initial Order, ERC Case No. 2015-008 RM, In the Matter of Petition for Rules Change In Rate Setting Methodology for Distribution Wheeling Rate - Repeal of the Performance - Based Rate Making (PBR) Regulation and Return to Previous Return on Rate Base (RORB) with Modification, Matuwid na Singil sa Kuryente Consumer Alliance, Inc. (MSK) applicant
Date Docketed:1/23/2017
Published: 1/23/2017


Decision, ERC Case No. 2008-113 CC, Melecio De Ocampo, Complainant Versus Manila Electric Company (MERALCO) Respondent
Date Docketed:1/10/2017
Published: 1/10/2017


Order, ERC Case No. 2001-817 & 2001-818, Edna Guilatco and William Guilatco, complainants Versus Manila Electric Company (MERALCO) respondent
Date Docketed:1/5/2017
Published: 1/5/2017

Consumer Service Contact Information

Consumer Affairs Service, ERC
Hotlines: (63-2) 687-5577 / (02) 687-5544
Email: consumer@erc.gov.ph
ERC Trunkline:(02) 689-5303
 
You may now send any energy-related question, complaint or report to ERC via text messaging. Key in ERC and send to 2920 (for Globe & Smart subscribers only)

WORKS IN PROGRESS

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 CONSUMER SECTOR

Promotion of Consumer Interests. The ERC shall handle consumer complaints and ensure the adequate promotion of consumer interests. (Sec. 41, RA 9136)

Magna Carta for Electricity Consumer

Know your rights and obligations as electricity consumer, read the new Magna Carta for Electricity Consumers.


© 2017 - Energy Regulatory Commission