Republic of the Philippines

ENERGY REGULATORY COMMISSION

A world class and independent electric power industry regulator that equitably promotes and protects the interests of consumers and other stakeholders, to enable the delivery of long-term benefits that contribute to sustained economic growth and an improved quality of life.



Promulgated Rules, Decisions and Orders



Decision, ERC Case No. 2016-011 CC, John P. Kiselis, complainant versus David A. Young in his Capacity as Managing Director of Colliers International Philippines, Inc., Lee Gardens Condominium Association, INc. (LGCAI) and its Board of Directors, Charmaine Uy of Lee Gardens Property Development Company, Inc. and the Manila Electric Company (MERALCO), respondents
Date Docketed:8/9/2017
Published: 8/9/2017


Order, ERC Case Nos. 2005-245 CC and 2005-247 CC, Marilen Bartolome and Ismael Bartolome represented by Eladio Bartolome complainants versus Manila Electric Company (MERALCO) respondent
Date Docketed:7/26/2017
Published: 7/26/2017



Decision, ERC Case No. 2010-149 CC, Luzviminda Villegas, complainant versus Manila Electric Company (MERALCO) respondent
Date Docketed:6/28/2017
Published: 6/28/2017



Decision, ERC Case Nos. 2009-201 CC, 2009-202 CC, 2009-203 CC and 2009-206 CC, Luzviminda Villegas, Antonio Paredes, Jr. Francisco L. Paredes and Quintin Paredes III, complainants versus Manila Electric Company (MERALCO) respondent
Date Docketed:6/28/2017
Published: 6/28/2017



Decision, ERC Case No. 2011-190 CC, Cornelia R. Sevilla on behalf of Daniel Sevilla, complainant versus Manila Electric Company (MERALCO) respondent
Date Docketed:6/28/2017
Published: 6/28/2017



Decision, ERC Case No. 2009-436 CC, Ismael D. Sueno, complainant versus South Cotabato I Electric Cooperative, Inc. (SOCOTECO I) respondent
Date Docketed:5/31/2017
Published: 5/31/2017



Order, ERC Case No. 2016-025 CC, Crescenciano M. Pitogo, complainant versus Visayan Electric Company, Inc. (VECO) respondent
Date Docketed:5/31/2017
Published: 5/31/2017



Decision, ERC Case No. 2012-066 CC, Marlon Castañeda, complainant Versus Manila Electric Company (MERALCO) Respondent
Date Docketed:2/24/2017
Published: 2/24/2017



Decision, ERC Case No. 2009-283 CC, Rosita A. Jade (deceased) Substituted by her Daughter, Atty. Thelma A. Jader – Manalo, Complainant Versus Manila Electric Company (MERALCO) respondent
Date Docketed:1/30/2017
Published: 1/30/2017



Decision, ERC Case No. 2012-020 CC, Mega Asia Bottling Corporation , complainant versus San Fernando Electric Light and Power Company, Inc. (SFELAPCO), Fe Barona and Jose T. Lazatin, respondents
Date Docketed:1/30/2017
Published: 1/30/2017

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Consumer Service Contact Information

Consumer Affairs Service, ERC
Hotlines: (63-2) 687-5577 / (02) 687-5544
Email: consumer@erc.gov.ph
ERC Trunkline:(02) 689-5303
 
You may now send any energy-related question, complaint or report to ERC via text messaging. Key in ERC and send to 2920 (for Globe & Smart subscribers only)

WORKS IN PROGRESS

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 CONSUMER SECTOR

Promotion of Consumer Interests. The ERC shall handle consumer complaints and ensure the adequate promotion of consumer interests. (Sec. 41, RA 9136)

Magna Carta for Electricity Consumer

Know your rights and obligations as electricity consumer, read the new Magna Carta for Electricity Consumers.


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