Republic of the Philippines

ENERGY REGULATORY COMMISSION

A world class and independent electric power industry regulator that equitably promotes and protects the interests of consumers and other stakeholders, to enable the delivery of long-term benefits that contribute to sustained economic growth and an improved quality of life.


ERC BRACES DUs AND CONSUMERS FOR THE eBILLING SYSTEM

To streamline and enhance the issuance and delivery of bills and communications to electricity consumers, the Energy Regulatory Commission (ERC) introduced a set of rules covering the distribution of electric bills through established platforms online. The ERC’s proposed “Rules on Electronic Billing and Communications for Electricity Consumers” (eBilling Rules) were submitted to a series of initial public consultations early this year.

The eBilling Rules, which proposed the use of Electronic Bills or eBills as an alternative to the existing paper bills issued monthly to end-users, covers all distribution utilities as well as their respective franchise areas and their customers. Covering monthly billing statements and consumer related correspondence, the eBilling Rules allows the customer to access the same via online portal, website or sent to the end-users through email. Initial public consultations were made at the ERC Head Office in Pasig City (26 January 2017) and its Visayas Field Office in Cebu (02 February 2017).    

ERC Chairman and CEO Jose Vicente B. Salazar said that the initiative is intended for distribution utilities to focus more on improving their operations rather than investing their time looking for the best mode of bill dispatch to their clients.

“The Rules on Electronic Billing will give distribution utilities the flexibility to implement their own rules, but it must be stressed that the consumers will be given the right to revert to the traditional mode of billing if they choose,” Salazar stressed.

Distribution utilities and their franchises, however, are still required to send end-users Disconnection Notices using the traditional mode of billing and sending correspondence.

Aside from the clear intention to shift to a more digital platform, the Rules aimed to cut the lag time between the production and delivery of bills and correspondence making these documents always up-to-date. Essentially, distribution utilities will be able to reduce administrative costs caused by traditional billing methods.

“With the proposed eBilling Rules, the ERC expects benefits for all stakeholders, and we are optimistic that through the public consultations, both distribution utilities and end-users will be able to appreciate the advantages of the new system,” Salazar said.

 


Today at ERC
Thursday, June 22, 2017

Hearing Schedules
Time:
10:00
Case No.:
2017-014 RC [JU] [EX] [PT] [EV]
Applicant:
MERALCO & Solar Philippines Tanauan Corporation (SPTC)
Venue:
ERC Hearing Room
Title:
Application for the Approval of the Power Supply Agreement (PSA) Between Manila Electric Company (MERALCO) and Solar Philippines Tanauan Corporation (SPTC) with Motion for Confidential Treatment of Information
Time:
10:00
Case No.:
2016-209 RC [JU] [EX] [PT] [EV]
Applicant:
SAMELCO II & SMEC
Venue:
SAMELCO II’s principal office at Paranas, Samar
Title:
Application for Approval of the Power Supply Agreement (PSA) Between Samar II Electric Cooperative, Inc. (SAMELCO II) and San Miguel Energy Corporation (SMEC), with Prayer for the Issuance of Provisional Authority
Time:
13:00
Case No.:
2017-027 RC [JU] [EX] [PT] [EV]
Applicant:
MERALCO
Venue:
ERC Hearing Room (15th Floor)
Title:
Application for Authority to Implement the Proposed Capital Expenditure Program for Regulatory Year (RY) 2018, with Prayer for Provisional Authority
Time:
14:00
Case No.:
2016-056-CC 
Applicant:
Danilo S. Laguna
Venue:
ERC Conference Room, 10th Floor, Pacific Center Building, San Miguel Avenue, Pasig City
Title:
Danilo S. Laguna vs. Manila Electric Company
Time:
15:30
Case No.:
2016-161 RC [EV]
Applicant:
MERALCO
Venue:
ERC Hearing Room (15th Floor)
Title:
Application for Approval of Emergency and/or Urgent Major Capital Expenditure (CAPEX) Projects

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